Posted on 08 Dec 2025

Quality Supervisor

Laurel, MD
Permanent
$85,000 - $90,000

Join my clients fast-paced team to drive quality, collaborating with innovative professionals globally.

Role Overview

The Quality Supervisor ensures food safety compliance, monitors production, and implements quality controls for top-tier products, working with production, R&D, and regulatory teams.

Key Responsibilities

  • Uphold Quality and Food Safety Policies, promoting a culture of quality improvement.
  • Guide operations to deliver exceptional quality.
  • Supervise quality specialists and technicians to maintain production standards.
  • Collaborate on key quality checks, aligning with hold and complaint data.
  • Manage quality hold program, conduct root cause analysis, and implement corrective actions with trend data.
  • Lead customer complaint reduction using data-driven strategies.
  • Ensure net content compliance for volume and weight.
  • Support new product launches and formulation changes.
  • Apply best practises within the facility or network.
  • Monitor and improve Quality Metrics/KPIs.
  • Support GMP, HACCP, and FSMA FSP compliance, minimizing water use.
  • Ensure audit compliance (e.g., FSSC 22000, market audits).
  • Assist regulatory agencies as needed.
  • Conduct monthly KPI reviews to meet business goals.
  • Assess and improve quality system performance.
  • Reflect company values in all actions.

Measurable Outcomes

  • Reduced CPMU (Consumer Complaints Per Million Units).
  • Effective GMP and lessons learned distribution.
  • Fewer pallets on hold.
  • Decreased food safety incidents.
  • Active shop floor presence enhancing quality.
  • Benchmarking-driven improvements.

Levels of Responsibility

  • Deploy QA standards.
  • Meet market-level QA targets (CPMUS, RFT, CRQS).
  • Manage hold program and net content compliance.

Qualifications & Requirements

  • Bachelor's in Food Science, Microbiology, or related field.
  • 5+ years in Food Safety systems, ideally in dairy/frozen foods.
  • Knowledge of HACCP, GMP, and food safety regulations.
  • FSSC 22000, Non GMO and Internal Audits.
  • FSCQI Certified is must.
  • Strong problem-solving and leadership skills.
  • Proficient in quality control software and reporting.
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