Ace Partners (the “Company”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and communications.

1. About Us
This Privacy Policy is issued by Ace Partners International Limited (“we,” “us,” or “our”). We are a company registered in the UK under company number 12663135. Our registered office address is Studio 18, Hilton Street, Manchester, England, M1 1FR.

If you have any questions about this Privacy Policy or your personal data, please contact us via email at [email protected].

2. What Data We Collect
We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, and company name (as provided through our contact forms).
Job Applications: Resumes or CVs submitted via file upload on our website.
Technical Data: Information collected through cookies and tracking technologies, including IP address, browser type, operating system, and browsing activity on our website.

3. How We Use Your Data
We use your personal data for the following purposes:

To respond to your enquiries or contact form submissions.
To process and evaluate job applications.

To track website performance and visitor behaviour using Google Analytics 4 (GA4) and other tracking codes (e.g., Meta, LinkedIn, and Google Ads).

To improve our website, services, and marketing campaigns.

To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your data based on the following lawful grounds under the UK GDPR:

Consent: Where you have provided explicit consent for us to process your data (e.g., submitting a contact form or job application).
Legitimate Interests: For purposes such as improving our services and understanding website usage.
Legal Obligations: Where processing is necessary for compliance with legal requirements.

5. How We Share Your Data

We will not sell, rent, or trade your personal data. However, we may share your information with trusted third parties, including:

Analytics and tracking service providers (e.g., Google, Meta, LinkedIn) for performance monitoring and targeted advertising.

IT and hosting service providers that support our website.
Regulatory authorities or law enforcement, where required by law.

All third parties are required to respect the security of your personal data and comply with applicable data protection laws.

6. Cookie Policy

This Cookie Policy explains how Ace Partners uses cookies and similar technologies to enhance your experience and track website activity. By continuing to use our website, you agree to the use of cookies as outlined below.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites recognise your device, improve functionality, and provide analytical insights.

Types of Cookies We Use:

Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled. They enable core features like security, navigation, and accessibility.

Analytics Cookies
We use tools like Google Analytics 4 to understand how visitors interact with our website. These cookies collect data such as page views, session durations, and referral sources to improve website performance.

Advertising Cookies
Advertising cookies track your browsing behaviour across our website and others. These cookies are used to deliver targeted ads on platforms like Meta, LinkedIn, and Google Ads.

Functionality Cookies
These cookies enhance website usability, such as remembering preferences or login details.

Managing Cookies
You can control or disable cookies through your browser settings. However, please note that disabling some cookies may impact your website experience.

Here’s how you can manage cookies on popular browsers:

Google Chrome: Manage cookies
Mozilla Firefox: Manage cookies
Safari: Manage cookies
Microsoft Edge: Manage cookies

Third-Party Cookies
Our website uses third-party cookies from services such as Google, Meta, and LinkedIn for analytics and advertising purposes. These cookies are governed by the respective third parties’ privacy policies.

Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, laws, or our services. Any updates will be posted on this page.

7. Data Security
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include secure servers and encryption.

8. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. This includes complying with legal, accounting, or reporting obligations.

For job applications, data will be retained for up to 12 months unless you request deletion sooner.

9. Your Rights
Under the UK GDPR, you have the following rights:

Access: Request a copy of your personal data.
Correction: Rectify any inaccuracies in your data.
Erasure: Request deletion of your data where applicable.
Restriction: Limit how we process your data.
Portability: Request transfer of your data to another organisation.
Objection: Object to data processing for legitimate interests or marketing purposes.

To exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before processing your request.

10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal data.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you where required.

12. Complaints
If you have concerns about how we handle your personal data, you can contact us directly or file a complaint with the UK Information Commissioner’s Office (ICO):

Website: https://ico.org.uk/
Phone: 0303 123 1113